have to complain about after having one of my most customer friendly and delicious dining experiences in a great while! A few mere seconds upon walking through the door we were greeted by a cheery hostess who sat us in a window seat with a nice view of a downtown Great Falls parking lot (better than nothing). Upon asking what we would like to drink I pondered for half a moment and before I knew it the beer and wine menu was placed on our table. I must say they have a better than average beer selection although worse than average prices. I do appreciate that they post their beers and prices online which you can view here: http://www.bertandernies.com/beer.htm I can continue to bore you with an entire story start to finish but instead I'll just name some...HIGHLIGHTS:
- friendliest and speediest wait staff of all restaurants I have encountered in recent memory (when's the last time you heard someone say thank you to YOU as they took your dirty dishes?)
- ice water with lemon was immediately brought to our table upon arrival without asking
- stuffed pepper soup (rice, ground beef, yellow and red peppers, tomatoes) came so piping hot I had to let it cool for a few minutes but it was WELL worth the wait, and the homemade fresh whole wheat roll was a nice addition although it did cost an extra $1
- the Stella Artois I ordered came in a branded, chalice-pint glass (yes I'm amused by the smallest things but they add up!)
- full rack of baby back pork ribs was served with plenty of napkins and towelettes and comes with just enough food to feed two people...soup or salad, mixed veggies, and baked potato (My dinner companion recommends getting it loaded with bacon, sour cream, and chives for $1 more, I myself took a pass on it altogether but it sure looked tasty)
- within 5 seconds of the sun starting to peek out from behind the clouds and cast some streaming light into our faces the hostess was at our table asking if we wanted the shades lowered
- clean and contemporary bathrooms with copper fixtures, enclosed toilets, and floor to ceiling marbled tiles are some of the nicest I've seen in a restaurant or bar in GF let alone downtown (people that know more about construction materials forgive me if I got any of the descriptions wrong)
LOWLIGHTS:
- a lonely ant crawling along the windowsill tried to join us for dinner, we didn't let him sit at our table, but did amuse ourselves trying to figure out whether he was a vegetarian or carnivore (still undecided, he was gone by the time I remembered our impromptu experiment was ongoing)
- beer prices spendier than usual ($4.50 for a draught pint compared to $3 on average)
- garden salad with lettuce, 2 cucumbers, and a tomato left a little more to be desired but at least it was fresh
- limp, lukewarm mixed veggies with dinner left a LOT more to be desired
- ribs tasted less fresh than when I ate them a few months back
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3 comments:
You're worried about the price of beer and you ordered a STELLA???
:)
All microbrews were the same price regardless so why not? BTW, went to the Old Skyline a few nights later and theirs were $3.50...waaaay more incentive to have more than one.
Worst experience in a long time. They were extremely busy tonight and took longer than normal to seat people. When it was our turn to be seated, they took us to the back of the restaurant in a room with NO air conditioning. If they would have asked us if that was acceptable before seating us or asked if we wanted to wait for another table, that would have been the professional thing to do. When I commented it was HOT, they turned on two fans that were loud and did little to cool it down. Our son was here from AZ and B & E showed him how little class they have. That said, the food was good even if I had to eat with my hair blowing in the warm breeze from the fans.
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